Privacy policy

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Effective Date: June 14, 2024

1. Introduction

Go-Getter Drone ("we," "us," "our," "I") is committed to protecting your privacy. This Privacy Policy explains how I collect, use, disclose, and safeguard your information when you use my drone services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not use my services.

2. Information I Collect

Personal Data: I may collect personal identification information, including but not limited to, your name, email address, phone number, and payment information when you make a booking or subscribe to my newsletter.

Third-Party Services
We use third-party services, such as analytics tools, which have their own privacy practices. We ensure that these third parties comply with our privacy standards. 

Non-Personal Data: I may collect non-personal identification information about you whenever you interact with my services. This may include your browser name, the type of computer, and technical information about your means of connection to my services, such as the operating system and the Internet service providers utilized.

3. How I Use Your Information

I use the information I collect in the following ways:

• To provide, operate, and maintain my services
• To improve my services
• To communicate with you, including customer service and support
• To process your transactions and manage your bookings
• To send periodic emails regarding your order or other products and services

4. Sharing Your Information

I do not sell, trade, or rent your personal identification information to others. Your information is kept confidential and used solely for the purposes outlined in this policy.

5. Security of Your Information

I take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Changes to This Privacy Policy

I reserve the right to update this privacy policy at any time. When I do, I will revise the updated date at the top of this page. I encourage you to frequently check this page for any changes to stay informed about how I am helping to protect the personal information I collect.

7. Contact Me

If you have any questions about this Privacy Policy, the practices of my services, or your dealings with my services, please contact me at:

Albert Ingram
Phone: 478-777-3002
Email: gogetterdrone@gmail.com

8. User Rights
You have the right to access, correct, or delete your personal information. You can also opt out of receiving promotional communications.

9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Go-Getter Drone Policies

1. Equipment Liability: Go-Getter Drone ("I," "me," "my," "we," "us," "our") maintains all equipment used during projects in good working condition. Clients are responsible for any damage caused to equipment due to their actions or negligence during the project.

2. Property Access and Flight Authorization: Clients grant access to the Remote Pilot in Command (RPIC) of Go-Getter Drone to use private or public property where the project will take place. Go-Getter Drone adheres to all applicable flight restrictions and regulations, and authorization from the Federal Aviation Administration (FAA) is obtained as necessary to ensure safe and compliant operations.

3. Safety Guidelines: Clients must follow all safety guidelines provided by Go-Getter Drone during projects, including maintaining a safe distance from the drone and refraining from interfering with its operation.

4. Image Rights: Go-Getter Drone retains ownership of all footage and images captured during the project. The client may use the footage for their own purposes, with no restrictions or permissions specified in the agreement. Go-Getter Drone reserves the right to use the footage for promotional or portfolio purposes.

5. Code of Conduct: Both parties agree to conduct themselves professionally throughout projects. This includes timely communication, respectful behavior, and prompt resolution of disputes.

6. Payment Terms: Initiation of services requires a 50% down payment, with the remaining balance due upon project completion. Failure to fulfill initial payment obligations may result in pending status for appointments. After payment completion, the project sent as a sample or result will be watermarked and provided at a lower resolution until the remaining 50% payment is received and the account balance is settled. Upon receiving the remaining payment, the high-definition project will be released without any watermark. If the product is not paid in full after project completion and the client proceeds to post or send it to a different person, legal action may be pursued for non-completion of payment while still retaining access to or failing to delete the project.

7. Termination Clause: Go-Getter Drone reserves the right to terminate projects under certain circumstances. Both parties shall fulfill any outstanding obligations and liabilities incurred up to the termination date.

8. Force Majeure: Neither party shall be liable for any delay or failure to perform obligations under this Agreement due to circumstances beyond their control.

9. Indemnification: Each party agrees to indemnify and hold harmless the other party from any claims, damages, or liabilities arising from their breach of this Agreement or negligent acts or omissions.

10. Flight Restrictions: The RPIC shall be responsible for obtaining any necessary permits or permissions for drone operation in the project area. Go-Getter Drone will adhere to all applicable flight restrictions and regulations, including restrictions on private property and restricted airspace.

11. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the State of Virginia.

12. Entire Agreement: This Agreement constitutes the entire agreement between Go-Getter Drone and clients with respect to project-related matters.

13. Confidentiality: Both parties agree to keep any sensitive information shared during the project confidential. This includes proprietary information about the client's business and any trade secrets disclosed during the planning process.

14. Safety Procedures: At Go-Getter Drone, safety is our top priority. We adhere to strict safety procedures during all drone operations to ensure the well-being of ourselves, clients, and the public. Our safety protocols include comprehensive pre-flight checks, adherence to aviation regulations, and emergency procedures in the event of unexpected situations. By prioritizing safety, we aim to conduct drone operations responsibly and mitigate any potential risks or hazards.

15. Environmental Impact Policy: Go-Getter Drone is committed to minimizing the environmental impact of our drone operations. We recognize the importance of preserving natural habitats and wildlife areas and take proactive measures to avoid disturbances during flights. We are trained to respect sensitive ecosystems and operate drones in a manner that minimizes noise pollution and disturbance to wildlife. Additionally, we prioritize eco-friendly practices, such as using rechargeable batteries and minimizing waste generation, to reduce our carbon footprint.

16. Privacy Policy: At Go-Getter Drone, we are committed to protecting the privacy and confidentiality of our clients and the individuals encountered during drone operations. Our Privacy Policy outlines how we collect, use, store, and protect personal information gathered during our services. We adhere to all applicable data protection laws and regulations and take appropriate measures to safeguard sensitive information. We do not share or sell personal data to third parties without explicit consent, and we only collect data necessary for the purpose of providing our drone services.

17. Complaints Procedure: We value feedback from our clients and strive to provide exceptional service at all times. If you have any complaints or concerns regarding our drone services, we encourage you to contact us promptly. Our Complaints Procedure is designed to address and resolve issues in a timely and efficient manner. Upon receiving a complaint, we will investigate the matter thoroughly and communicate with you transparently to find a satisfactory resolution. Your feedback is important to us, and we are committed to continuously improving our services based on your input.

18. Training and Qualifications: At Go-Getter Drone, we are highly trained and qualified drone pilots and operators with extensive experience in aerial operations. We prioritize safety and professionalism by ensuring that we hold relevant certifications and licenses required for drone operations. We undergo rigorous training programs and stay updated on the latest industry standards and best practices. With our skilled and knowledgeable expertise, you can trust that your drone project will be handled with precision and expertise.

19. Equipment Maintenance Policy: At Go-Getter Drone, we prioritize the maintenance and inspection of all equipment to ensure optimal performance and safety during drone operations. We conduct regular maintenance checks, including visual inspections, battery checks, and firmware updates, to identify and address any issues promptly. Additionally, we adhere to manufacturer guidelines and best practices for equipment maintenance and calibration. By maintaining our equipment in top condition, we aim to minimize the risk of malfunctions and ensure reliable performance on every project.

20. Emergency Response Plan: Go-Getter Drone has developed a comprehensive emergency response plan to address accidents, malfunctions, or other emergencies that may occur during drone operations. In the event of an emergency, we prioritize the safety of all individuals involved and take immediate action to mitigate risks and provide assistance as needed. Our emergency response plan includes protocols for notifying relevant authorities, securing the area, and implementing evacuation procedures if necessary. By proactively planning for emergencies, we aim to ensure the safety of our clients, bystanders, and ourselves during drone operations.

21. Promotional and Portfolio Services: Additionally, as part of our promotional efforts and to enhance our portfolio, Go-Getter Drone is pleased to offer complimentary aerial videography and photography services. This service aims to provide stunning aerial imagery for portfolio and promotional purposes. It's crucial to note that this service is an offer by Go-Getter Drone, not a request. For example, if Go-Getter Drone is operating in a public area or at an event, we may choose an individual or stranger who is interested in aerial videography and photography for portfolio and promotional purposes.